Privacy Policy

Privacy Policy & General Data Protection Regulation (GDPR) Overview

What is GDPR?

The General Data Protection Regulation (GDPR) is a privacy law enacted by the European Union (EU) to protect the personal data of individuals within the EU. It applies to any organization, regardless of location, that offers goods or services to or collects and analyzes data on, EU residents.

Implications for Individuals and Organizations

GDPR grants individuals explicit rights over their personal data, including the ability to access, correct, and delete it. Organizations must adhere to stringent rules regarding data collection, processing, and protection, and must have a lawful basis for processing personal data.

Compliance and Enforcement

GDPR compliance is monitored by Data Protection Authorities in each EU member state and the European Data Protection Board. The regulation, has been effective from May 25, 2018, mandates robust security, transparency, and accountability measures, including a 72-hour breach notification requirement. Organizations and their vendors share responsibility for data protection.

Instinct Center Recovery USA Privacy Notice

Introduction

This Privacy Notice outlines how Instinct Center (“we” or “us”) collects and processes your personal data. Each use of our website or mobile application (“Site”) is subject to the current version of this Privacy Notice.

Who We Are

For GDPR purposes, Instinct Center, headquartered in Atlanta, Georgia, is the Data Controller. Our representative for GDPR matters is Data Protection Officer & CEO, Roger Andresen.

Contact Information

For questions or concerns about this Privacy Notice, email us at [email protected].

How We Collect Personal Data

We collect personal data you provide directly, such as when fulfilling orders, providing services, responding to inquiries, sending communications, and for analytical purposes. Automatically collected data includes IP address, visit time, and browser details.

Duration of Personal Data Storage

We will keep your personal data only for as long as necessary to fulfil the purposes for which it was collected. We may retain and use your data to comply with legal obligations, resolve disputes, and enforce agreements and rights, or if it is not technically feasible to remove it. We aim to delete your personal data promptly upon request. Your information will be retained as long as your account is active or as needed to provide our services. If you wish to cancel your account or request that we no longer use your information, please contact us at [email protected]. We will continue to retain and use your information as necessary to meet legal obligations, resolve disputes, and enforce our agreements. We maintain one or more databases to store your personal data. For certification training programs, we may retain this information indefinitely. For other purposes, we retain data only as long as necessary to fulfil the purposes for which it was collected, as outlined in this Privacy Notice.

Where we store your personal data

All information you provide to us is stored on our secure servers. Any payment transactions securely completed to the best of our ability. Unfortunately, the transmission of information via the Internet is not completely secure.

Storage (U.S. law specific)

The Personal Data that you provide to us is generally stored on servers located in the United States. If you are located in another jurisdiction, you should be aware that once your Personal Data is submitted through our Site, it will be transferred to our servers in the United States and that the United States currently does not have uniform data protection laws in place.

Cookies

Our Site does not currently use cookies to enhance user experience. If we add cookies in the future, by continuing to use the Site with the addition of cookies, you consent to our use of cookies as outlined in this Privacy Notice. You can manage cookie preferences through your browser settings.

Use of Personal Data

We implement industry-standard technical and organizational security measures to protect personal data, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security. Data may be transferred and stored in the US, subject to applicable US laws. We process personal data based on one or more of the following legal grounds: legitimate business interests, fulfilment of contracts, compliance with legal obligations, protection of vital interests, and your consent. For each type of processing, we identify and document the specific legal basis that applies. We do not sell your personal data. Information We Collect:
  • IP addresses
  • Browser type and plug-in details
  • Device type (e.g., desktop, laptop, tablet, phone, etc.)
  • Local time zone
We may use non-personal data for various business purposes such as providing customer service, fraud prevention, market research, and improving our site. Please check your web browser if you want to learn what information your browser sends or how to change your settings.

Data Sharing

We may share your data with trusted third parties, including partners, suppliers, and service providers, ensuring they adhere to strict data protection standards. We will not transfer your data outside the EEA without appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, or other legally approved mechanisms that ensure an adequate level of protection for your personal data.

Children’s Privacy